Always excellent service. Devin assured me the wheels would be well balanced and I am amazed how smooth the car rides. I would recommend Nelson Mazda to everyone.

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I continue to be impressed with Nelson Mazda of Cool Springs. After subpar experiences at other dealerships, I was pleasantly surprised by my experience purchasing my car with Steve. He was informative without being pushy - and made recommendations that were always within scope, never trying to push the envelope in terms of my budget. Fast forward 2 years and I was unable to drive out to Cool Springs for an oil change due to a busy work schedule and decided to take the easy way out and go to a local Jiffy Lube. Instead of doing an oil change, they ...

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Purchased a used vehicle for my 16 year old daughter. Jacob in sales took great care of us, even staying an hour after close due to our work schedule. We had a couple of mechanical concerns within the first few weeks and Jeff in service took care of all of them, no questions asked and at no cost to us. Truly a great experience! We’ll be back for sure!

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Dj, my salesman, was new and I was his first car sale. I won't be his last, he is very attentive and takes care to have the customers needs in mind. A wonderful young man who I wish the best in his future. Overall, the dealership was excellent to work with. Very efficient.

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The experience is fantastic! The service department is extremely thorough and conscientious. They provide videos to show you the condition of your vehicle and want if anything needs repairs. They send reminders on progress of your repairs. Well done! I highly recommend Nelson Mazda!

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This was a fairly easy transaction and got our car at a great price. Our only issue has been getting a owners manual. For some reason there was not one in the car and they are having problems getting us one.

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Good Service And professional easy to explain everything friendly people I highly recommend it anybody to visit Nelson Mazda you will like it people working there

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Chris went above and beyond to help in the buying process and my concerns. When I called to just ask a few questions and told him about my current car problem he went and did some research with the service department without being asked. When I came to test drive, he told me the information he found out unprompted which eased my worry about buying a newer version of my car. Chris was also available via text/call if I had any questions. Lastly he planned for and Mazda paid for the towing of my old car to help the ...

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Profession and reliable, good communication. Wish they would reopen in Nashville, as Cool Springs is a bit of a drive. Overall would recommend for sakes or service.

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Oil change was great and so was the atmosphere . I am very satisfied with my cx5 and look forward to my next car in the future.

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