No pressure good people

Amazing experience. Our advisor makes our purchase easier. Very knowledgeable and professional. Highly recommended. Easy to contact with if you need anything! We love our experienced here.

Broke down on the side of the road and these guys were so helpful in telling me exactly what was wrong with my car. They hid absolutely nothing and were incredibly nice and professional about everything. They literally got me back home while I was stranded in Tennessee. Best mechanics I've ever had the pleasure of dealing with

Love Nelson Mazda! I’ve bought my last two cars here and will buy my next car here too.

Alway professional and very helpful. The sales and the service staff go out of their way to keep customers happy

We will never go to another dealership. Nelson Mazda was our best experience yet! Thanks!

Matthew was very helpful and went above and beyond to deliver my new CX 5 to me at my home. This is my 4th auto purchase with Nelson Mazda over the past years and the staff, both sales and service are the very best!

Both Ian and Matt helped my husband, Andrew, and I in our purchases. I personally had a great experience with Ian.

Ian was top notch professional from the first phone call, to the last signature. Best and friendliest car buying experience I’ve ever had! Customer for life. Thank you for exceptional service and standards!

Quick and friendly service, very nice waiting area. You get a video of the inspection.

People working at Mazda cool spring are very nice to the customer and that’s the reason people keep coming for purchase and service their vehicle

Really excellent auto dealership. Personal one on one customer service with no pressure. They make you feel welcome! Their business model facilitates a smooth and easy no hassle process. Tristan stayed in touch throughout the process from my first inquiry and really helped me find the right auto for me. 5 stars plus!

My experience with Nelson Mazda exceeded my expectations. Unfortunately, the Mazda I purchased didn’t end up being from their dealership, but my little friend did purchase one from them. We had a great experience with Davey - he was more knowledgeable about the brand compared to any sales advisor I’ve ever worked with. He made it easy and fun and we definitely recommend working with him! Thank you for an awesome experience! I also got a lighting kit installed in my Mazda3 and the service team got me in and out quickly and they even sent me a follow up video showing where the lights were installed and how to access them in the Mazda Connect system - I thought that was a nice touch. 10/10

Tanner and Jacob were amazing to work with! I emailed Tanner on a Sunday, and even though he was off that day, he replied within 5 minutes. Upon arrival, Tanner greeted me and handed me off to Jacob. Both guys were great. They knew the car's features, they had a great test drive route and I left with a new car!!

Hawk was very helpful and made the process of buying my first car so smooth. Would recommend!

Chris, our sales person, was absolutely fantastic! He took the time to answer all of our questions, never made us feel pressured even the slightest bit, was extremely knowledgeable, and made the process a breeze from start to finish. We also just loved the atmosphere at Nelson Mazda! From the Christian music to the zero pressure approach to the friendliness of every employee we encountered, it was such a wonderful car buying experience.

Jesus is the reason for the season

The team at Nelson Mazda was excellent. Above and beyond. I will definitely be back for my next purchase!

Great dealership. They have cars in stock. Very up front about cost and options. They make sure to get you into the type car you want.

I couldn't have asked for a better experience buying a car from Nelson Mazda. I'd really like to highlight the excellent service provided by my client advisor, Hawk Hostetter. Between scheduling a test drive, visiting the dealership, and arranging financing, the process was entirely seamless and pain-free. I will certainly be purchasing my next Mazda from Nelson Mazda Cool Springs, and in particular, I'd welcome the chance to work with Hawk again. Thanks for all of your help!

Helpful, thorough, and honest. We use them for all of our Mazda maintenance and repair.

Very happy with Nelson Mazda. The service dept is awesome. Very prompt and organized, friendly and helpful.

The process was very easy. The service center was clean and the staff was friendly and informative.

Dealing with just one person for the complete transaction was a welcome change. It allowed for a more trustworthy experience. I had full information to use in making a decision on the car options as well as the financing options. Refreshing change from feeling in the dark with previous car purchases.

The service department staff was very helpful. My service technician, Kirk, personally came out to speak with me about a few things which I totally appreciate. He went above & beyond to help me understand the car things.